Shop and office IT, on site.

One technician, no call centre. We come to the premises, anywhere in London. NW London, including Neasden, Willesden, Wembley and Kilburn, is our closest and fastest area.

Tills that freeze, a staff laptop that will not join the WiFi, a shared printer in a mood, a new starter who needs email on day one. That is the work.

We cover small premises, roughly up to 10 seats. Not enterprise helpdesks. If you already have an IT company, we will not step on them unless you ask us to take a specific job.

Labour is £60/hr until 31 December (was £75). Or fold visits into a monthly care plan so you are not paying full rate every time something dies.

✓ Till / counter PCs

✓ Staff laptops and desktops

✓ Office printers and scanners

✓ Guest and staff WiFi

✓ Quoted before work

Halloween sale · 20% off

From · until 31 Dec

£75£60

Per hour, on-site

Halloween labour rate to 31 Dec. Or use a monthly plan.

20% off labour until 31 December 2026. Parts extra, quoted before we start.

Helpful guides.

Plain-English advice from the Computer Repairs Direct team. Free to read, no sign-up.

PricingHow Much Does Computer Repair Cost in London? A Plain GuideHow computer repair is priced in London, what drives the bill, and our own rates and fixed prices, so you know what to expect before anyone visits.Windows and securityWindows 10 Has Ended Support: What to Do NowMicrosoft stopped regular Windows 10 updates in October 2025. What that means, how to check for Windows 11, and your options if your PC cannot upgrade.SecurityScam Pop-Ups and Fake Microsoft Calls: What to DoHow to spot a scam pop-up or a fake Microsoft call, what never to click or pay, and the steps to take if you already did.

Common questions.

Do you do EPOS / card machines?+

The PC they sit on, yes. The card provider's box is usually their job.

Evening visits?+

Mon-Sat until 8pm. Saturdays book first.

Can this go on a plan?+

Yes, see IT care plans.

Closest postcodes (NW London home base):NW2NW6NW10NW11NW3NW4NW9HA0HA9W9W10

Neasden Willesden Wembley Golders Green Kilburn Cricklewood Hendon Harlesden Hampstead Queen's Park Dollis Hill Kingsbury