Most laptop jobs we see around Neasden are the same handful: a machine that takes ten minutes to boot after years of updates, a swollen battery lifting the trackpad, a cracked lid after a school bag, or a fan howling because dust has packed the vents. We diagnose on-site, quote before any screws come out, and only order parts you approve.
Because our home base is in NW2, a weekday callout to Neasden, Dollis Hill or the industrial stretch toward Staples Corner is usually the same afternoon if you ring before lunch. Evenings and Saturdays are available; Saturdays book first.
If the board is dead or the screen is a rare panel, we will say so and give you a parts price or an honest “replace it” recommendation. Diagnostic time is no-fix, no-fee.
20% off labour until 31 December 2026. Parts extra, quoted before we start.
Helpful guides.
Plain-English advice from the Computer Repairs Direct team. Free to read, no sign-up.
Common questions.
Do you collect the laptop?+
No, we work in your home or small office in and around Neasden NW2.
Can you do it the same day?+
Often, if you call in the morning and the diary is open.
What does the Halloween sale cover?+
20% off labour until 31 December 2026. The old £75/hr stays visible. Parts are extra.